End user licence agreement

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the software for your own internal business purposes for as long as your account is in good standing and any applicable fees are paid.

• Copy, resell, sublicense, rent or provide the software as a service to third parties.
• Reverse engineer, decompile or attempt to derive source code, except where that restriction is prohibited by law.
• Circumvent access controls, probe security, or use automated scraping against the platform.
• Upload malware, unlawful content, or data you do not have the right to process.
• Use the software to file, transmit or certify information you know to be false.

You are responsible for the accuracy of the account details you provide, for keeping credentials confidential, and for all activity under your account. Tell us promptly at clients@ascencorp.com if you suspect unauthorised access.

You keep ownership of the data you upload. You grant us the licence needed to host, process and transmit it in order to provide the service and to perform any engagement you have instructed. Our handling of personal data is governed by the privacy policy.

The software, its interfaces, documentation, and the Ascendum, Ascen Tax USA, AscenMark, AscenAi and AscenPay names and marks remain our property or that of our licensors. No rights are granted other than the licence in clause 1.

Some features, including the website assistant and document classification, use machine-learning models. Their output is a starting point, not advice, and must be reviewed by you or by us before it is relied on or filed.

Paid plans and one-off purchases are billed through our payment provider on the terms shown at checkout. Subscription fees are charged in advance for each period and renew automatically until cancelled. Cancelling stops the next renewal; access continues to the end of the paid period. Statutory refund rights are unaffected.

We work to keep the platform available but do not guarantee uninterrupted service. Maintenance, third-party outages and events outside our control can interrupt access. Support is provided during business hours in the relevant jurisdiction.

The software is provided on an "as is" and "as available" basis to the extent permitted by law. We exclude implied warranties of merchantability and fitness for a particular purpose. Our aggregate liability under this agreement is limited to the fees you paid for the software in the 12 months before the claim. Nothing limits liability that cannot be limited by law.

We may suspend or terminate access for breach of this agreement, non-payment, or where required by law or a regulator. You may stop using the software at any time. On termination the licence ends; we will make your data available for export for a reasonable period before deletion, subject to our record-keeping obligations.

This agreement is governed by the laws of the State of Missouri, USA, and the courts of Clay County, Missouri have exclusive jurisdiction, except where mandatory consumer protection law in your country of residence provides otherwise.